BOI bank card scam warning
AN Garda Síochána in
conjunction with Bank of Ireland wish to alert the
public to a ‘smishing’ scam whereby persons are
being contacted by a text message, which appears to
have come from the bank, leading them to believe their
bank card has been compromised.
The details of this fraudulent message is inserted
into a message thread previously issued by the bank,
therefore appearing to be a legitimate warning.
The fraudulent text states that the customer’s card
has been skimmed and subsequently deactivated by the
bank. The person is then asked to follow a link to a
false Bank of Ireland website in order to follow
steps to obtain a new bank card.
These steps, detailed in the images below, request
that the customer cut their bank card in a specific
way and send it by post to the specified address.
They also lead the customer to submit their card
number, PIN and phone number to the fraudulent
Bank of Ireland bank card smishing
Once these details have
been obtained, along with the card, the fraudster
can access the customer’s account, make withdrawals
and make online purchases.
The Garda National Economic Crime Bureau (GNECB)
would advise the public as follows:
• Never click on a link in an unsolicited text
• Never give away personal data like your PIN, card
numbers and passwords
• A financial institution would never request a
customer to return a card to the bank in such
An Garda Síochána are advising all people not to
respond to such text messages but instead to take a
screenshot of the message, delete it and report it
to your local Garda station.
A number of reports have been received by Gardaí in
relation to this scam. The GNECB conducted searches
on Wednesday, 17th June 2020 at addresses in Dublin
in relation to this matter. Bank cards were
recovered during the course of these searches and a
male youth was arrested.