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Muff homeowners "failed by Council" 07.01.10

INISHOWEN Councillor, Pádraig MacLochlainn has hit out at the week-long loss of a water supply suffered by many homeowners in the Muff area.
He described the loss of water, for up to seven days in some areas in the parish, as “indefensible”.
“While I appreciate that Donegal County Council staff were working hard across the county in very difficult circumstances, dealing with water shortages, I cannot defend the failure to provide water to some homes in the Muff area for over a week and the council’s outsourced communications system to the public.
"Some residents conveyed to me that they were being “forced to live like pigs” with no water supply to their homes. Older people have also been seriously affected with a loss of heating because they rely on water and back boiler systems."
The local councillor said he was particularly outraged at the call centre-operated communications system on offer to the public throughout this crisis. He claimed that in some cases mistaken information was given to callers.
"I was taking calls from residents across housing estates and townlands in Muff as well as residents in Quigley’s Point, Redcastle, and Drung. While all these areas were without water at some stage, some estates and townlands in Muff were without water for a week despite the Council’s claims that water had been reconnected.
Councillor, Pádraig MacLochlainn
“There will have to be a detailed report submitted to the councillors, outlining the water supply challenges in that area and lessons learned from this crisis. While I appreciate that burst pipes caused by the freezing conditions had a significant impact, I fail to understand how that can cause water loss for over a week in some cases. Questions will have to be answered," he said.
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